Overview

Requires a technical individual who can provide exceptional I.T. support to our growing franchise chain. Our technicians travel all over the Southeast region performing hardware installs, new store builds, service calls, and on-site training. This is a great opportunity for anyone looking to join a dynamic I.T. team and use a variety of technologies and techniques to support our growing brand. This position reports to the IT Retail Support Manager.

Required Skills

Responsibilities:

  • Provide customer service and technical support to 260+ franchise locations.
  • Provide remote desktop support for windows 10, off-the-shelf, and proprietary software.
  • Troubleshoot hardware, software, printing, and network issues.
  • Setup local area networks and VPN connections as well as monitor them
  • Act as a customer liaison for HP, Internet Service Providers, and Credit Card Processors.
  • Travel on-site to provide system training
  • Conform to Pinch A Penny Installation standards and quality control

 

Candidate Requirements:

  • Bachelor’s degree in Information Systems or 3 years of I.T experience
  • •IT Support and customer service
  • Travel up to 75% of the time and work some weekends
  • Excellent troubleshooting skills
  • Able to work independently and in a team
  • Fluent knowledge in windows, proficient knowledge in Active Directory, Hyper-V or virtualization, Powershell or Scripting, MSSQL or database queries preferred.

Benefits & Programs

Competitive salary/excellent benefits after 30 days of employment. Health, dental, vision, life, STD/LTD, 401K, tuition reimbursement.

How to Apply

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You may also apply for the position in one of the following ways:

  • Email your resume and cover letter directly to [email protected].
  • Print & fill out our application and fax along with a resumé and cover letter to (727) 533-2098.
  • Print & fill out our application and mail along with a resumé and cover letter to:

    Pinch A Penny
    Human Resources
    Code CORPWWW
    P.O. Box 6025
    Clearwater, FL 33758

    In all correspondence, please include "Code CORPWWW" so we can process your resumé correctly. Your application/resume will be forwarded to The Pinch A Penny independently owned and operated franchise stores in the county or counties where you wish to work. If a position is available and your resume is approved by the franchise owner or store manager, they will contact you directly. If you do not receive a telephone call within 1-2 weeks, please consider applying again in the future.

    Again, thanks for your interest in Pinch A Penny.