Troubleshoot Your Pool Equipment

A handy chart you can use to fix what ails your pool.

If you are experiencing problems with your swimming pool equipment and not sure what to do, this handy chart might help! Pool equipment can malfunction or, after years of ownership, begin to deteriorate. Use this chart to help you identify the possible cause of the problem and get it fixed. If you don't see your problem listed here, please contact the experts at your local Pinch A Penny store who are ready to help with any pool equipment problems you have.

My pool pump won't prime.

Possible Cause

Solution

Faulty suction type chlorinators. Check hoses and fittings for air leaks, and repair if necessary. Fill with water and start pump.
Filter severely clogged. Clean and/or replace filter elements, sand or diatomaceous earth.
Impeller clogged with debris. Clean or replace impeller (normal time for some pumps to prime is 2 to 5 minutes).
Faulty seal in pump lid gasket. Replace gaskets and/or tighten bolts between motor and pump, or lid.
Pump lid not tight. Tighten lid.

Water is leaking between my pump and motor.

Possible Cause

Solution

Shaft seal or gaskets are worn. Replace seal or gasket. Tighten bolts between pump and motor.

Motor continually makes noise.

Possible Cause

Solution

Worn bearings. Replace bearings or replace motor.

Motor gets hot and shuts down.

Possible Cause

Solution

Low voltage on 220 where one line has dropped. Repair line.
Holes in motor to cooling fan blocked or damaged. Clear holes or repair fan.

Motor hums or buzzes, but will not start.

Possible Cause

Solution

Motor seized. Clean, lubricate and unseize motor. Clean centrifugal switch contacts.
Faulty capacitor or switch. Replace capacitor or switch.
Burned winding. Rewind or replace motor.

Motor starts slowly.

Possible Cause

Solution

Faulty capacitor. Replace capacitor or motor.

Motor completely dead.

Possible Cause

Solution

Burned up motor, wires burned. Replace motor or wires.
Timer problem, breaker flipped. Fix or replace timer, fix breaker.

Dirt is coming back into the pool.

Possible Cause

Solution

Sand filter multi-port valve faulty. Fix spider gasket or other faulty parts in valve.
Cartridge filter element allowing water over or under element, or tear in material. Replace element.
Diatomaceous Earth filter with cracked manifolds or ripped or torn grids/fingers. Replace parts or buy a new filter.

Pressure never builds up on the gauge.

Possible Cause

Solution

Defective pressure gauge. Turn pump on and immediately turn off. If needle does not move, replace gauge.
Sand filter not filtering due to over cleaning. Remove impeller and clean.
Pump basket filled with debris. Clean pump basket.

Filter doesn't seem to clean the pool.

Possible Cause

Solution

Defective filter, or filter too small. Replace defective parts or replace filter.

Water leaks out of the waste line.

Possible Cause

Solution

Sand filter multi-port spider gasket is worn. Replace spider gasket.

Water leaks out around the valve handle on multi-port valve.

Possible Cause

Solution

O-Ring on shaft and/or shaft bearing defective. Replace defective O-Ring and/or shaft bearing.

Valve handle on multi-port is hard to turn on.

Possible Cause

Solution

Nylon bearing worn out or debris around shaft. Replace bearing or clear debris.

There is sand all over the bottom of the pool.

Possible Cause

Solution

Broken lateral. Replace lateral or filter.

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